Need word count to exclude in-text citations
I use the MS Word plug-in for my citations and need to report the word count excluding the citations. How can I do this? Thanks!
View ArticleHow delete documents from Mendeley properly
When I delete my documents from Mendeley, it sinchronize again from internet library, or from another computer library? How delete properly, that they don't apear again.
View ArticleI want to delete my uploaded deadwood article's pdf. How can I do?
Hello. Now I'm over my account limits. 2.5GB/2B personal web space. So I want to delete my deadwood articles's PDF on the web. And while I was deleting my articles from "All Documents", an error...
View Articleproblem with uninstall
I installed mendeley a year ago and I haven't used it -I don´t understand well how it works- so I decided to uninstall it. I erased the app and I gess the extension was erased too, but now when I try...
View ArticleReferences moving down a position
Hi there, I'm having trouble with editing a document, I'm working between two computers and it seems when I do this (using a USB stick) references get shifted down a location, so they're all out of...
View Article1.17.13 crashes every time
Hi! After opening Mendeley it closes itself every time after a few seconds! Does anyone know how to fix that? I'm desperate!
View ArticleAnnotate PDF with pen tool
Hello, I'd like to suggest the addition of a pen tool in the PDF annotator for those of us writing on tablets, phones, or digital drawing tablets (like wacom). Sometimes, especially for specific notes...
View ArticleSync function does not work
Hi there, my desktop Mendeley incessantly cracks down when I use the sync function. Following is the problem record generated: Instantiation of [simple type, class...
View ArticleHow can I change the email associated with my account?
I want to change the login email. I will be deleting the current email and I want to have a valid email to keep working with my current library/account. I tried exporting/importing the library to...
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View ArticleNot install Mendeley "add-ins" MS Word 2013 plugin
Install ... not install Uninstall again Install the MS Word Plugin, and not appear in Word. Can, someone tel me where the folder that Mendeley out the file? Because if I know that, I can manually add...
View ArticlePersistent problem with syncing library
At startup and when trying to sync manually I always receive this message, and the sync process is interrupted: This file already exists for this document - upload progress: 0 of 0. Error ID:...
View ArticleError posting question
I just tried to post a support question, and got an error. For reference, the question was about the Mendeley Desktop error 'Sorry, we had a problem syncing your library: No service found for your...
View ArticleHighlighting
There are some documents where highlighting is easy but others only the header of the journal is highlighted, meaning I cannot highlight the actual text. Is there a way to avoid this happening with pdf's?
View Articleconsistent import error for articles from the journal of cognitive neuroscience
Hello, I have been using mendeley for several years and notice a consistent problem when importing articles from the journal of cognitive neuroscience (JOCN) which has persisted across multiple...
View ArticleMendeley freezing when installing MS Word Plugin and freezing Word 2016
I'm on Windows 10 (1709) , Office 2016 (1712) and started using Mendeley 1.17.12. I stopped using Mendeley and Word for a while, and when I was back to editing some papers on Word 2016, it froze when I...
View ArticleCitations may be unavailable for 30 minutes from 05:15 GMT on 1st February.
I was not able to sync/cite my article since this morning and the notification given as above
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