Hi there,
After a few years of happy Mendeley use I have a encountered a problem I do not know how to deal with.
I upgraded this afternoon to 1.4. After adding a couple of references to the paper I am working on (in Word, using the plugin), saving, and quitting Word, I received a nasty surprise when I tried to open the file again:
The open XML file blah-blah.docx cannot be opened because there are problems with the contents or the name of the file might contain invalid characters (for example, V).
Details: No error detail available
Location: 2
Thereafter I am asked if I want to recover the contents of the document.
I have tried everything, including uninstalling and reinstalling the plugin. No joy.
I also rechecked the references I was working with to ensure there was nothing funky.
Then I recovered (with Time Machine) a previous version of the file from this morning. No problem. It opened fine. As soon as I pressed Refresh in the plugin: BAAAAM, the same issue again.
I am pretty desperate, as this is a major bummer.
I hope you clever guys can shed a light.
Many thanks,
Jorge
European Space Agency
↧