Quantcast
Channel: support.mendeley.com :: General
Viewing all 1617 articles
Browse latest View live

MENDELEY, STOP IGNORING THE MICROSOFT WORD PROBLEM

$
0
0
What is going on! Many people have posted questions and I have asked for help several times on this. Why is mendeley not working on microsoft word now???????? I am switching to endnote if I can not get this resolved this week. I have uninstalled word and mendeley and reinstalled both with no luck! -Ana

Change style from word

$
0
0
Hello, I have written a review in Word and naturally i have inserted lot of citations in my word file through the MS word plugin. The problem is that i have changed my laptop but i installed mendeley Desktop in my new one and i have synchronized all my citations. Now when i open my review in my new laptop, mendeley do not recognize citations and it's impossible for me to change the style of my citations from word. I will grateful to anyone to any help. It's very urgent because i have to publish it. Thanks in advance!

Put two reference with the same number

$
0
0
How is it possibile to put more references in the same number like (1) (a) Authors, Journal...; (b) Authors, Journal; (c)....

'Un-syncing' file

$
0
0
I have a large document in my library that cannot be synced to my online account. That's not a problem. The problem is that every time I open my desktop app, I get the notification "A file attached to a document entitled '...' is larger than the maximum file size of 250MB and has not been synced. - upload progress: 0 of 0". What can I do so that I stop getting this message? Thank you!

sync pdf between desktop, online library and ipad app.

$
0
0
HI guys, I have some issues with syncing pdf files on the pc desktop. When I drop a pdf on the desktop application, on a specific folder, this pdf isn´t appearing on the same specific folder online or on the ipad application. The pdf file is online or on the ipad after sync, but not on the folder that I dropped on the deskotp. It appears when selected "all documents" Many thanks Kind regards Joaquim Alves

How can I add to different citations for the same book but different chapters?

$
0
0
I have a book in mendeley's library and I am using mendeley to add my references on a word file. Here is the thing, I want to specify that I am using two different chapters but when I try to do this by adding the reference changing only the chapter number neither it appears a new reference with the different chapter nor both chapters are mentioned in the same reference, it just appears the first one that I used... How can I solve this without creating myself a reference with the same book but different chapter. Best Regards, Ana

Referencing texts

$
0
0
How can I reference a textbook (as opposed to a pdf file on my computer) and have it show up in my reference list with other referenced pdf articles?

How do I reference an online dictionary

$
0
0
How do I reference an online dictionary in APA? What about an act?

Question about Mendeley web importer and integration with Ex Libris Primo product

$
0
0
Hi, I work for a company called Ex Libris for a product called ‘Primo’ (information at http://www.exlibrisgroup.com/category/PrimoOverview), and we want to ensure that search results found in Primo can be imported into Mendeley by using the Mendeley web importer. In Primo, we were planning to use COinS, but we got complaints from our customers that Zotero (which is also using Coins reference information) is missing abstracts, subjects, and additionally, is not handling well some resource types in Primo (like images, videos, databases etc) which are not supported in the OpenURL (used for COinS). So we are looking for alternatives that do provide a rich set of metadata elements. I wonder if Mendeley supports Linked Data (schema.org) mark-up in the HTML source of a web page (like a result page in Primo) for your Web importer? https://www.mendeley.com/reference-management/web-importer A few months ago, I found documentation up on how to make sure Mendeley can get the web importer to grab the metadata, but that page does not seem to be up anymore: https://www.mendeley.com/import/information-for-publishers/ It now just redirects to https://www.mendeley.com/reference-management/web-importer Is there documentation that you can provide that will help us evaluate what is the best way to support the Mendeley web importer? Kind regards. Lieve Rottiers Primo analyst

Mendeley and Ipad Pro with Apple Pencil

$
0
0
Hello, Just downloaded Mendeley to my iPad Pro. I was hoping I'd be able to annotate pdfs using my Apple Pencil but the app apparently doesn't support it. Any plans to update the app to support the Apple Pencil? Please!

Our Hospitality - International Patients care | Medical Tourism India

$
0
0
We understand that our international patients are short of time as their visa may not allow an extended visit to India. Therefore, we handle all international cases on a priority basis to help our patients get adequate health care on time. If needed, the hospital can also arrange for airport pick and drop for the patients. The staff will brief you about the hospital formalities before you visit - http://www.anandhospital.com/international-patient/

email as a type of reference

$
0
0
What if anything are you suggesting be used as a type of document when we are referencing an email correspondence? Generic seems to be the only thing useful on the drop down list. Emails have a fairly specific format - at least in APA. Thanks.

Help with Mac error

$
0
0
Hello Request information on how to fix an error that appears in the Word plugin on Mac: "error 5" I am not allowed to perform any function Thanks for your help

Word plugin mendeley Office 2016 in Mac

$
0
0
Good morning: I´m Ricardo Vargas, i´m librarian and i´m in charge to support Students and teachers at Octavio Arizmendi Posada main central library at Universidad de La Sabana, so we use mendeley and today a student ask me about mendeley plugin in Word, she is using Word 2016 and OSX el capitan, but plugin is not working in Word, it doesn´t appear in the reference mennu bar. Thanks so much.

Canon Printer customer help Support number +1-855-490-2999.

$
0
0
Canon printer not working properly? Contact us through our Canon printer technical customer Support number Canon printer stopped working? Call us on our Canon printer technical customer support number and know the details of the problem that has caused Canon printer to stop working. http://www.printer-techsupportnumber.com/canon-printer-support.html

Incorrect abstract

$
0
0
The abstract for this article : SBN: 8222123270 PUI: 612629418 ISSN: 15326535 PMID: 26044706 DOI: 10.1002/cpt.434 SGR: 84990247337 SCOPUS: 2-s2.0-84990247337 is incorrect. It would be really good if there were a button on the page to allow one to report errors like this easily without having to post a question. THanks John

Changing default brackets in references to just bracket the date

$
0
0
1. By default, Mendeley for Word references like this "As (Jones, 2016) discovered.." 2. how can it be changed to "As Jones (2016) discovered..."

Error 429 from Mendeley Word Plugin

$
0
0
Hello, I have encountered the Error 429 by running Mendeley Word Plugin Version 1.17.11 and Word 2016. Looking through other questions here at Mendeley Support, it seems a lot of people have the same problem and the download link provided by Mendeley support agents (http://support.mendeley.com/customer/portal/articles/760115) doesn't work either. Any perspective on solving this problem? Thanks in advance

Mendeley Word plug in problem

$
0
0
I receive this error message: "Unable to start Mendeley Desktop automatically: Network access is disabled. Try starting Mendeley Desktop manually.[..]" I can't add any citation! Please help

Moving folders into other folder cause to dissapear them

$
0
0
Hello I had some folders in my library with a lot of documents and references. To organize the folders, i created other folder and I dragged them into the new one. At the beggining they were accesible, but when i tried to access to them like 40 minutes after I done this, they were gone. They don't appear neither in Desktop app or Web. What can I do? I have refreshed like 100 times already.
Viewing all 1617 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>