Quantcast
Channel: support.mendeley.com :: General
Viewing all 1617 articles
Browse latest View live

How can I remove a PDF file from Mendeley Web, but keep it linked to my library in Mendeley Desktop?

$
0
0
I need to remove PDF files from my Mendeley Web library, but I have them saved locally on my computer and I still want them linked locally to my Mendeley Desktop library. It seems like if I delete a file from the Web, it is also removed from Mendeley Desktop (but not deleted from my computer). I don't want to keep my PDF files online. Thank you.

There was an error processing your request. It has been logged (ID c73db0e05364f27e). - upload progr

$
0
0
There was an error processing your request. It has been logged (ID c73db0e05364f27e). - upload progress: 955146 of 955146. Error ID: vnz1BSi9lrI

Search Result Limitation

$
0
0
Hi, When i made a search in mendeley, only 5 pages reults have been viewed. There are 20 results in each page and this means i only can see 5x20=100 results. How can i see rest of results?

Downloading PDF from Science Direct

$
0
0
When I export a citation to Mendeley from Science Direct I tick the "Download PDF if available". However, despite the PDF is actually available, it does not download the file, but only the reference. How can this be possible?

Mendeley Quick Reference Guide

$
0
0
The "Mendeley Quick Reference Guide" PDF document, https://www.elsevier.com/__data/assets/pdf_file/0011/117992/MIE_UserGuide2016.pdf which I used last week is now 404 Not Found on the Elsevier website. Does this guide exist somewhere else? And a more general question: in creating a guide for my library, I am finding some support materials on elsevier.com and others (sometimes the same materials in a slightly different form) on mendeley.com. Is anything being done to consolidate the support in one place? If I'm confused, it makes it hard for the library to support our users.

Inclusion of URL and Date Accessed.

$
0
0
I have selected to include the URL and Date Accessed with all documents in my bibliography. However, the program will not add them in word. Any suggestions?

Citation

$
0
0
I have a promblem. I made a document with the bibliography and the citations by Mendeley. But suddenlty Mendeley doesn't see the existing citations and the bibliography. Mendeley takes it as a common text. What should I do with this problem?

Cannot insert bibliography

$
0
0
Hi, I have added all my citations and when pushing "Insert bibliography" it gives me this error "Mendeley Word Plugin Problem This command is not available. ( 4605) in Microsoft Word" How can I solve this error and insert bibliography?

Scrivener

$
0
0
Have you created a Scrivener plugin yet? Thanks C

duplicate files

$
0
0
Why am I seeing duplicate documents in Mendeley and what can I do to prevent this? Also, is there a way of seeing all the documents with which ones are in which folder, to identify those which haven't been allocated to folders yet? Thanks!

email as a type of reference

$
0
0
What if anything are you suggesting be used as a type of document when we are referencing an email correspondence? Generic seems to be the only thing useful on the drop down list. Emails have a fairly specific format - at least in APA. Thanks.

Ipad App doesn't start up

$
0
0
Hi, I have problems starting up the app on my Ipad. The app closes after a couple of seconds. I already removed and reinstalled the app but this didn't solve the issue.

Export and Import citations with Web of Science

$
0
0
Hi! I can't import citations from Web of Science. What is the solution to import and export from WoS? The Web Import doesn’t detect metadata. Also it doesn’t work the option “Save to Other File Formats”. Best regards Laura Ciurana

How to remove duplicates in Word when pulling citations from multiple Mendeley libraries.

$
0
0
I am combining multiple papers into a large document. Each paper used a different Mendeley library for citations. However, there is a large group of papers that are in multiple libraries. How do I pull the citations into Word without having duplicates? It seems that Cite-O-Matic sees the papers as "different" because they are from different libraries in Mendeley.

Problem syncing library

$
0
0
I had a problem regarding on syncing my library. I received a pop up which "said" here was an error processing your request. It has been logged (ID b2cd8856e488a1be).. Error ID: CVOw61ZAaTg. Can you help me to solve this problem? Thanks in advance

Referencing an email

$
0
0
How would I go about adding an email correspondence with my Clinician as a reference in Mendeley? Kind regards, Abrie

problem on syncing and library

$
0
0
When I sync my library using Mendeley Desktop (on Windows 7), an error message is appeared: "Sorry, there was a problem syncing your library: Access to this document is not allowed. Error ID: mVP_d33pkw8" I also find that, on the Mendeley Web, there are references which are shown on the library but cannot be accessed with an error message, "Document not found". It seems that the database is broken by some reason. Does someone know how to reset the library?

lost word file

$
0
0
Hi All, I lost my word file and managed to recover it. However when I went to continue, my citations in word started back at 1 ( eg - when it should be 130) Can it be recovered, or do I have to put my mendeley citations back in individually? Martin

How to export Authors with Compound Surnames in the Latex Pattern?

$
0
0
I am using latex and I know that in order to insert an author with a compound surname and all the letters of the surname are upper case, it is necessary that the author be described as: Author = {Silva{ }Júnior, José}, or Author = {Silva, Júnior, José}, But I use Mendeley to manage my bibliographic references and it exports the .bib file with the author described as: Author = {{Silva Júnior}, José}, Hence, latex does not correctly solve the reference writing in relation to the ABNT standard. I've already researched and found nothing about it ... Does anyone know how it is possible to use the generation of references by Mendeley and Latex can capitalize all the letters of a compound surname? Fabricio

bibliographic list at the end of each section in a Word document

$
0
0
Dear Sir or Madame, It is possible to reate a bibliographic list (separately) at the end of each section in a Word document ? Thank you. Hassan Bougrine
Viewing all 1617 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>