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can't instal Mendeley Desktop 1.17-dev2 updates on my mac pro

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Get Full Text Link should automatically appear in Library

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I find the "Get Full Text at Journal" link that appears in the Feed and Suggest sections of the website very useful. Why doesn't the same functionality appear in the library? If you discover an article through the Suggest section and click on Add to Library, it is then quite a pain to find the link to the online journal again, when I feel this should appear automatically in the library section.

cross references

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sorry to ask a VERY simple question again - how do I make repeated references to the same paper in a document without having to increase the number each time- in word if I use end-notes I just make a cross reference to have the same number as the endnote - how do I do this in Mendeley?

Pristina an article

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Hello, I am new to Mendeley and struggling to print an article that I have stores and commented in. How do I print? Best regards, Anna

IP address

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We have been having major problems at our institution with the Mendeley web page not loading and the desktop not syncing. Our computing department says it is because your IP address is constantly changing, and our security protocol does not recongize the new IPs. There has to be many other institutions with the problem as well. Can you fix this or talk to our computing department to try to solve this? Thanks! Aaron

MENDELEY CERTIFICATION PROGRAM LINK

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How do i access the above link? I have logged in and tried for a long time. Help. Rodney

Is it possible to import Chrome favourite websites into Mendeley

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"Is it possible to import Chrome favourite websites into Mendeley"

how do I check answer to my question I asked before?!

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how do I check answer to my question I asked before?!

server issues

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I am a Mendeley subscriber. What is the status on this server outage--for days now? My entire research life is in this database. I have research deadlines to meet. What is going on? Dr Geoff Wells University of South Australia

Changing the order of references in in-text citations

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Good day all. I want a situation where I have two or more references in one bracket to be arranged chronologically accoreding to date and not alphabetically. For example, (Anthony 2010, Black 2003, Carlson 2015)to (Carlson 2015, Anthony 2010 & Black 2003). Secondly, how can I create hyperlinks with my in-text references so that one can click on the them and automatically access the document, for example, having the citation in active blue colour? Thanks all for your responses. Ojatta

Problem syncing library

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I have a problem syncing my library stating problem details as ' upload progress: 74829242 of 74829242 ' could you possibly advice on what this might suggest and how do I sync my library? I found that I've exceeded the maximum web space limit, could this possibly be a reason for the synchronization problem?

How can I cancel the sync of PDF files?

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I found the Edit Settings button on the All Documents page, and I tried to uncheck the function of "Synchronize attached files". But the Save & Syn button was always unable to click so this change cannot be saved. Is there any solutions or is this a bug of the current version of Mendeley?

Erroneous reference - perhaps intentional

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Dear Madam / Sir, How should I address an erroneous reference received in Mendeley Literature Search? Totally wrong - and tempting - title and abstract are given to an existing (but not so tempting at all) Communications article. Article DOI: 10.1109/LCOMM.2011.022411.110120 is referenced by Ning, Huansheng, Wang, Ziou with (wrong) title IoT-A Internet of Things Architecture and an inapplicable abstract. This is suspicious, as the title is an exact match to the main result of European FP7 Research Project IoT-A. The title and abstract together may act in the citation domain like honeypots in the network security domain. BR, --Pekka pekka.savolainen@vtt.fi

ms word plug in

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my ms word plug in does not appear

Chrome plugin

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Hello! since yesterday, the Chrome plug in is experiencing problems - a blank box opens not letting me save. This never used to happen before, is it being looked into and when can we expect it to be fixed. thanks, Elisabetta

Location of Mendeley servers // applicable data protection law

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Hi there, I want to know in which country the servers are located and therfore which data protection law is applicable to the data stored on the servers. It is stated here (http://support.mendeley.com/customer/en/portal/articles/2549561-what-is-the-security-level-of-the-mendeley-servers-), that the exact locations will not be provided but it should be acceptable to reveal the nation where the are running. Thanks Frank

Associated with an article

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Hi, I have seen in the "Browse" section that some dataset are associated with an article I have added the URL but I can't see on the right side of the page the text that appears in other datasets: "This data is associated with the following peer reviewed publication..." How do I associate my data with an article I have authored? Thank you for your kind help. Enrico Guarini enrico.guarini@unimib.it

Wrong Metadata

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Hello, The following page contains a paper written by Andrew Ng. https://www.mendeley.com/catalog/algorithms-inverse-reinforcement-learning-39/ In the metadata, all of the presented links lead to the same irrelevant paper. Could you correct the information please?

Cannot use CSL - errors?

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Dear Mendeley, I wanted to adjust the Audiology and Neurotology style so that it does not indicate the month in the bibliography and the bibliography is sorted by first author name. I get errors when I log into the CSL - I am using the latest Firefox on Windows 7. The errors appear in boxes "Error parsing CSL Code" followed by "[object Object] [] Prevent this page from creating additional dialogs", and then a large box: "An error occurred" [Refresh page] try this first [Reset everything] unsaved work will be lost TypeError: nodeData is null url: http://csl.mendeley.com/cslEditorLib/src/VisualEditor.js?bust=772b4a3d41a245d8a04813d2df92e23c9b44fa68 line: 3547 Best wishes Chris
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