Dear Sir/Madam
I am Ivan Lombardero, I have tried to import IEEE papers (the PDF file) directly to Mendeley (without downloading it to my computer and then adding it to Mendeley) but I have not been able to, even though I have rights to download the PDF to my computer without any problem. I think that IEEE web format is supported by Mendeley, but I have tried both, Mendely Importer (https://www.mendeley.com/import/) and some tips that I found such as dragging and dropping the URL for the PDF into the open Mendeley Desktop program window (http://support.mendeley.com/customer/en/portal/articles/170080-the-web-importer-isn-t-importing-pdf-files) but nothing works for me. Is the IEEE webpage format not supported by Mendeley or should I be able to download the PDF directly to Mendeley desktop or Mendeley online library?
Thank you very much, I am looking forward to your answer
Faithfully, Ivan
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