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importing from databases

Hello I was giving a workshop that I thought was going to be straight forward and ended up a complete mess for several reasons: 1. When importing from databases like LLBA or WorldCat, the Save to Mendeley doesn't seem to work (i.e. it only identifies 1 result when I have 20, for example). The only way to work around it, I thought, was to export the results as EndNote (the only available option) and open it with Mendeley. However, when I did this, I received this error message: Mendeley's services had a problem while syncing your library. Problem Details: There was an error processing your request. It has been logged (ID 588303aa76905030).. Error ID: rfRSRCIlRcA What is this about? I didn't use to have this issue before. Does this have anything to do with using Mendeley on a Mac? I didn't run into these issues when I was using a PC.....

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