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Cannot connect with my laptop to Mendeley, but can on desktop.

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While signing mendeley from my laptop, an indication in red color come as, An error occurred when contacting Mendeley. Check your connection settings. If the problem persists, please contact support I don't have any problem with connection setting, or when I sign in on my desktop. Because of this problem I am not able to work on Mendeley from my laptop. Please suggest

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