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Reference not linked in WORD

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Hi, I put the chapter references and i inserting the biligraphic ok but when i send my document to some one to do proofreading and when i receive them i can not generate bibliography and when i PRESS in the reference in the word document some highlited and the other no , although the unhighlighted one is exiest in my library. Why this ? i am using 2003 and the other one use 2010 but compatible mode

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