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Replacing an existing bibliography generated by another user with my own

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Hi, I am working on a Word document that has citations and bibliography generated by another user but many were missing information (e.g. journal names, volume/page #). So I want to replace it with the references from my own Mendeley account. But when I hit "Refresh", nothing happens, nothing is updated with the correct references from my account. Please help! I don't want to reinsert every citation. Thanks, Christiana

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