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Download full text via Goole Scholar

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My Library has subscribed IEEE Xplore and we can download full text. When I download a IEEE article via Google Scholar (i.e. by clicking 'save to Mendeley'), a box pop up with PDF icon. I assure that the pdf full text is downloaded with metadata. Once I open my Mendeley Desktop, the metadata is stored without pdf file (of course, also click 'sync' as well). Could you possibly help me to solve the problem? Many thanks!

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