Not able to insert citation
Hello, I keep getting a "word is waiting for you to cite a document" message when I try to insert/merge/edit a citation. The citation manager window is not popping up to insert anything. I have tried...
View ArticleCannot import authors' name
When I use Chrome extension of Mendeley, the Mendeley could not detect any authors' list. Please figure out this bug. Thank you.
View ArticleThe order of citation by date
I want my in-text citation to appear in the order of oldest to earliest DATE i.e. if I am inserting citation like "Taylor,2001" "Bismu, 2007" "Tukker, 1999" etc I will want the oldest citation which is...
View ArticleChange citation into footnotes automatically
Is there still no support on automatically inserting citations in footnotes??
View ArticleMendeley block the Word
Hi, I have a macOS High Sierra and the Mendeley has a conflict with Word. What can i do to resolve this problem? best José
View ArticleComputer journal name changes
Good day, I have a few journal articles which are from the IEEE's Computer journal/magazine. An example of one is given here: http://ieeexplore.ieee.org/document/6133253/ However, in Mendeley once...
View ArticleCan not insert bibliography
I get the following message in Word when I try to insert a bibliography: Mendeley Word Plugin Problem File not found: System ( 53) in MendeleyPlugin For more help, please visit...
View ArticleIn-text citations sometimes become 2 pages long showing programming commands...
For example, when 'track changes' is on in word and I click "accept and move to next" the citation nearest to where I was when I clicked it goes absolutely crazy and becomes two to five pages long and...
View ArticleHow to list references in endnotes rather than footnotes or parenthetical...
Does anyone know which Mendeley citation style(s) to use if I want my references to show up as end-notes rather than as in-text parenthetical references or as footnotes?
View Articledesktop autenthication problem related to sync with Elsevier
Hello. Sync with Elsevier is troubled and desktop will not sync due to authentication problems. user: rui.pereira@mail.com
View ArticleConvert Mendeley to Microsoft Word end notes
I have written a book chapter using Mendeley for citations. However, the publisher want the citations in Word end notes. (So not the EndNote program). Would anyone know if there is a trick to do this...
View ArticleWord Plug in
Hi! I can´t install the plug in for Word 2013, I install and uninstall many times but it doesn´t work anyway. What I can do?
View ArticleCannot directly export from Scopus to Mendeley
This has been going on for months now. Every time I try to export a citation from Scopus to Mendeley using the direct-to-Mendeley option, I get the error message of: "An error occurred exporting to...
View ArticleUnderscores and Tilde in bibtex export
As already stated in several questions like: http://support.mendeley.com/customer/portal/questions/333258-invalid-escaping-of-underscore-in-urls...
View ArticleSending document from OfficeLibre to Word, no metadata
Hi, I'm finding that when I send my OfficeLibre document using the "export MS word compatible" button, I then open the document in Word and none of the reference data is embedded in the document. Any...
View Articlenetwork access is disabled mendeley
I keep getting this error when loging on to Mendeley: connection to proxy refuse. when I open connection settings it reads: network access is disabled mendeley. What can I do to solve this connection...
View Article'ActiveX component can't create object (429) in MendeleyPlugin'
I cannot insert a citation because of this error. How can I solve it please ??
View ArticleWord 2016 Plug-in Mac
Hi, I could not find the Mendeley plug-in in the the latest word for the mac version. 2015 Microsoft Word for Mac version 15.3.4 Mendeley desktop version 1.17.12 My Mac version is OS High Sierra...
View ArticleMeasurement instruments in APA
How do I cite measurement instruments in Mendeley so they are in APA style in the references or make changes to the reference list that stay changes even when the word file is opened again and the...
View Articleadd new fields
Hi, all Persian styles in LaTeX uses a field named "authorfa". So this filed is essential for all entry types. Can you add this field to Mendeley? Thanks, Ali.
View Articlesynch error
Missing required field: Text. Error ID: 8Qs3UXuUk6I How can I synch it successfuly. Thanks!
View Articlemendeley crashing
dear all, i have tried to insert citation into my word documents but it keeps crashing and even when im trying to search for articles in the app on my mac desktop it crashes. any advice? thanks
View ArticleProblem syncing between multiple instances of Mendeley Desktop
Hallo, I have a problem syncing my PDFs between multiple instances of Mendeley Desktop which started around March this year and has since not been resolved. Before I describe my problem, I have to...
View Articlehow can i download appendix of this journal"Pricing and sourcing strategies...
how can i download appendix of this journal"Pricing and sourcing strategies for competing retailers
View ArticleIncomplete library search results
I have synced my Desktop account to the web (and Android), and the search results are different for some search parameters. For example, the search term "synthetic" shows up correctly on the Desktop,...
View ArticleWord Plugin Problem
I am unable to merge references. I receive the following error: "This command is not available. ( 4605) in Microsoft Word. For more help, please visit http://support.mendeley.com" I have the most...
View ArticleI need peer reviewer or co-author on my research
Dear colleagues I'm researching the topic of "Financial Behavior" for review in a scientific forum organized by the Embassy of the Republic of Indonesia in the UK. To be able to follow the forum, it is...
View Articletabs in mendeley android
Is there a way to view multiple pdf in different tabs in mendeley android?
View Articleinsufficient citation
Hi, when I'm adding a citation (I use Word), it adds the correct citation, but when I try to add a page, chapter, or paragraph it doesn't show up on my footnotes. It has worked perfectly before, but...
View ArticleUpdating to 1.17.12
An Update was automatically found. So I click "Install" and then... nothing happens. Is this normal? Since I am now used to be frustrated about almost everything with Mendeley, I just don't know what...
View ArticleThis file already exists for this document - upload progress: 421923 of...
This file already exists for this document - upload progress: 421923 of 421923. Error ID: 3DO6NPnTm5s How can I solve this problem or locate the problematic file? Thanks.
View Articleadd reference to bibliography without mentioning it in the text
Hi, for a paper I need to have a complete reference including all supplementary items in the main manuscript. however the supplementary items are in a different document. Is there a way of adding those...
View ArticleProblem with journal abbreviation
Hi. I have problems with the abbreviation of the following journal: "Revista Médica de Chile" The website of the journal indicates that the abbreviation used is...
View ArticleNeed word count to exclude in-text citations
I use the MS Word plug-in for my citations and need to report the word count excluding the citations. How can I do this? Thanks!
View ArticleHow delete documents from Mendeley properly
When I delete my documents from Mendeley, it sinchronize again from internet library, or from another computer library? How delete properly, that they don't apear again.
View ArticleI want to delete my uploaded deadwood article's pdf. How can I do?
Hello. Now I'm over my account limits. 2.5GB/2B personal web space. So I want to delete my deadwood articles's PDF on the web. And while I was deleting my articles from "All Documents", an error...
View Articleproblem with uninstall
I installed mendeley a year ago and I haven't used it -I don´t understand well how it works- so I decided to uninstall it. I erased the app and I gess the extension was erased too, but now when I try...
View ArticleReferences moving down a position
Hi there, I'm having trouble with editing a document, I'm working between two computers and it seems when I do this (using a USB stick) references get shifted down a location, so they're all out of...
View Article1.17.13 crashes every time
Hi! After opening Mendeley it closes itself every time after a few seconds! Does anyone know how to fix that? I'm desperate!
View ArticleAnnotate PDF with pen tool
Hello, I'd like to suggest the addition of a pen tool in the PDF annotator for those of us writing on tablets, phones, or digital drawing tablets (like wacom). Sometimes, especially for specific notes...
View ArticleSync function does not work
Hi there, my desktop Mendeley incessantly cracks down when I use the sync function. Following is the problem record generated: Instantiation of [simple type, class...
View ArticleHow can I change the email associated with my account?
I want to change the login email. I will be deleting the current email and I want to have a valid email to keep working with my current library/account. I tried exporting/importing the library to...
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View ArticleNot install Mendeley "add-ins" MS Word 2013 plugin
Install ... not install Uninstall again Install the MS Word Plugin, and not appear in Word. Can, someone tel me where the folder that Mendeley out the file? Because if I know that, I can manually add...
View ArticlePersistent problem with syncing library
At startup and when trying to sync manually I always receive this message, and the sync process is interrupted: This file already exists for this document - upload progress: 0 of 0. Error ID:...
View ArticleError posting question
I just tried to post a support question, and got an error. For reference, the question was about the Mendeley Desktop error 'Sorry, we had a problem syncing your library: No service found for your...
View ArticleHighlighting
There are some documents where highlighting is easy but others only the header of the journal is highlighted, meaning I cannot highlight the actual text. Is there a way to avoid this happening with pdf's?
View Articleconsistent import error for articles from the journal of cognitive neuroscience
Hello, I have been using mendeley for several years and notice a consistent problem when importing articles from the journal of cognitive neuroscience (JOCN) which has persisted across multiple...
View ArticleMendeley freezing when installing MS Word Plugin and freezing Word 2016
I'm on Windows 10 (1709) , Office 2016 (1712) and started using Mendeley 1.17.12. I stopped using Mendeley and Word for a while, and when I was back to editing some papers on Word 2016, it froze when I...
View ArticleCitations may be unavailable for 30 minutes from 05:15 GMT on 1st February.
I was not able to sync/cite my article since this morning and the notification given as above
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